At Bonka Bird Toys, we stand behind our products with a 100% satisfaction guarantee. If, for any reason, you are not completely satisfied with your purchase, you have the option to return any item within 30 days of receipt.
Recurring Subscription Orders Free Shipping Within Contiguous U.S. / Orders over $69 Free Shipping Within Contiguous U.S.
All orders shipped within the contiguous United States (48 states) over $69 are eligible for free shipping. All orders shipped with recurring subscription payment are eligible for free shipping withing the contiguous United States (48 States)
Exclusions: Please note that our free shipping policy does not extend to Alaska, Puerto Rico, and Hawaii. Customers ordering from these locations may be provided with clear and affordable shipping options by contacting support.
Shipping Times: Our goal is to process and ship your order as quickly as possible. Most orders are processed within 1-2 business days.
The actual delivery time may vary based on your location and the carrier’s transit times.
Order Tracking: Once your order is shipped, you will receive a tracking number via email, allowing you to track the progress of your shipment.
Customer Service Support: Our customer service team is always available to assist with any shipping queries or special requests.
You can reach us via phone or email for personalized support.
Changes and Cancellations: If you need to change or cancel your order, please contact us immediately. We will do our best to accommodate your request, provided the order has not yet been shipped.
Satisfaction Guarantee: At Bonka Bird Toys, we stand behind the quality of our products and services. If for any reason you are not completely satisfied with your purchase, please contact our customer service team for assistance.
Refund: We will refund you the full purchase price of the item, minus the initial shipping cost.
Condition: The item should be returned in the same new condition in which we shipped it to you. Please ensure it is in its original packaging.
Return Shipping: You are responsible for covering the return shipping costs.
Contact Us: If you have any questions or require assistance with your return, please don’t hesitate to contact our dedicated customer support team. We are here to assist you.
Return Address: 5171 NE 12TH AVE FORT LAUDERDALE FLORIDA 33334
We continuously strive to enhance our shipping policies and practices to ensure a seamless and satisfying shopping experience for our customers. Your feedback is always welcome and appreciated.
Thank you for choosing Bonka Bird Toys – where we strive to bring joy and excitement to your feathered friends!
This policy is subject to change without prior notice. For the most up-to-date information, please visit our website or contact our customer service team.
Starting At:
Starting At:
Starting At:
Starting At:
One-Time Order
One-Time Order
One-Time Order
Every Other Month Subscription
(6 boxes /yr)
Every Other Month Subscription
(6 boxes /yr)
Every Other Month Subscription
Every Other Month Subscription
Quarterly Subscription
Quarterly Subscription
Quarterly Subscription
Quarterly Subscription
Annual Subscription
Annual Subscription
(1 box /yr)
Annual Subscription
Annual Subscription
Subscribe to our email list and save 10% on your first box.
Subscribe to our email list and save 10% on your first box.
